Yes, we do apply a service charge.

Each room is subject to an additional €27/per week service charge to cover the costs of wifi, TV licence, television service, broadband, water, gas, electricity, waste disposal, and other utilities made available to the Room.

We love showing guests around Heyday and our various room types. We give tours Mon-Friday from 10:30am to 5pm and sometimes on weekends with prior notice.

We can also do a virtual tour via WhatsApp or Zoom. Just get in touch and we’ll be happy to accommodate a tour.

All our tenancies are paid on a monthly basis.

We do not take payments over the phone. All payments, including booking fees, Damage Deposits, rental payments, and service charges, must be made via the online portal, bank transfer, or TransferMate. Once you arrive, you can also visit the Reception Desk for assistance if needed.

Please note that tenants are responsible for any bank or credit card fees associated with booking or making payments.

We will do our best to make your stay as comfortable and enjoyable as possible. Sometimes people wish to move to different rooms during their stay – for example, if their friend is living in a different part of the building, and they wish to share a kitchen and living area.

We can’t always facilitate moves like this – but will do our best to do so. If you’re in the process of booking – just let us know your preference, and we’ll do our best to make the arrangements. If you’re already resident in the building, just drop by the reception and enquire. There is a room-change fee so that we can clean and prepare your room for a new resident.

There will be a €50 change fee for any room moves.

No, it does not. You will be required to bring your own sheets, duvet, pillow and pillowcases. These can be sourced locally at the shops. Beds are 120 x 200 – they are a small double.

Sometimes we have a complete linen pack we can sell you, which would include a duvet, duvet cover, bottom sheet, pillows, pillowcases and towels. Please enquire if we have any of these available.

For short-term stays, we offer a linen rental service. These include all the above items that are professionally cleaned and available to rent. There is a fee for this, so please enquire upon booking.

Your stay with Heyday is based on contracted length. There may be times when you can check in early or extend your stay should your room be available. Please note that any early arrivals or extensions will be charged at an additional nightly rate. Please email us for more details.

Pets and animals aren’t allowed in our residences to keep our community safe and comfortable. If you require an assistance dog, we’re happy to discuss special arrangements to support your needs.

You are permitted to have one guest for a maximum of 7 nights per month in your room. Two guest nights are free and the other nights will be charged at €15 per night.

Overnight guests are only permitted by alerting first your flatmates and then you must received the approval of management. You may place a guest request by 6pm of the day of arrival. Your guest will need to provide a copy of their ID or passport upon arrival.

We will not permit overnight guest requests after 6pm of the day they intend to stay. This is for the safety of all residents.

Any unapproved guests will be charged at €100 per night and you will receive a written warning.

If you do not obtain a place at your chosen University or if you request that the booking be cancelled prior to the Commencement of your Licence Agreement, any refund of the Administration Fee shall be at the sole discretion of the Licensor. Where the Licensor approves such a refund, the Administration Fee in full shall be refunded.

Smoking and open flames are prohibited in Heyday. You may smoke outside, if you wish. We do not permit smoking, candles, incense, hookah pipes or other flammable items in Heyday.

If you are caught or suspected of smoking you will be fined €100 and may be requested to leave Heyday immediate without refund. If we are unable to identify who is smoking within an apartment, all residents of that apartment will be fined.